Company Profile

Our strength lies in having skilfully combined, in our premises in Cerro Maggiore, all the elements required to create our products: design, development, production and control are concentrated in our facilities, as are all the stages related to marketing, both in Italy an abroad, and to logistic distribution. Our streamlined and flexible approach is one of the inspiring elements of this strategic decision, which focuses on solving the needs of target customers in every respect.

Our constant focus on fast-moving markets, the eclectic nature of our resources combined with the flexibility of our structures allows us to operate with a highly professional approach in different outlets, markets that are deeply different in terms of their business and sales dynamics. With our products and extensive offer, we meet the needs of various markets that increasingly regard us as a leading presence both in Italy and abroad: Professional channel Hair stylists and beauticians Retail channel We work with large Retailers and Mass-market Retailers Private label channel With Full Service and Co-operation Service projects

Production, design and research

55,000 sqm across 6 roofed Industrial premises

• Full furniture sets for Hair stylists and Beauty centres
• Equipment, small parts and appliances for Hair Stylists and Beauticians
• Appliances for Beauty centres and Spas
• Tanning appliances

Müster’s pride and joy is an R&D laboratory for the technical and mechanical development of furniture, equipment and appliances, where dedicated designers and engineers constantly work on innovating and creating new specific solutions. This special unit also oversees the work of external partners, a key link in the chain involving the manufacturing and production of items, which must guarantee high quality standards, timeliness in preparing components and precision in their technical execution. Our R&D unit works along with our technical laboratory for the development of electrical and electronic equipment that, with sophisticated cutting-edge instruments, guarantees regulatory requirements are systematically met. This allows us to create new products of increasing quality and with constantly superior performance levels.

• Hair care products
• Cosmetic products
• Cleansing and treatment products for pets

Our modern research and development laboratories, led by expert chemists and researchers, formulate innovative products that meet the latest market demands. We approach our decisions by committing ourselves to constantly look for raw materials with increasingly higher performance levels. We place special attention on innovative ingredients and new technologies in synergy with the best suppliers on the market. Every new formula undergoes stability and conformity tests, as well as being tested on models under the supervision of expert technicians. Our team of researchers and technicians works entirely in synergy to find new solutions and products that meet new needs and create new ones, thereby stimulating the market and demand.

Support to develop and market products is guaranteed by a dynamic marketing staff with an eye on trends that influence consumers’ taste. The close collaboration between our Development Marketing and in-house Researchers guarantees a constant development of new Dikson hair care products and new solutions, while the constant relationship between Trade Marketing and the market leads to new supports for sales and for new business development strategies. The desire to constantly improve work settings and instruments for hair stylists, both from an aesthetic and functional point of view, is the result of the collaboration between design engineers, designers and the marketing personnel for Müster’s unit. Moreover, the care for the products’ image and supporting materials stems from the constant collaboration with graphic agencies specialising in the cosmetics sector. The synergy between the departments, the dynamic research, and streamlined and flexible organisational structure make Müster & Dikson an ideal partner to grow in the cosmetics and hair care sector.

A strong focus is placed on quality control. Line productions use special alarms to monitor the output of chemicals in terms of quantity and quality. Controls systems on incoming raw materials, on packaging components, packs and on every single batch guarantee consistent quality for our products and immediate traceability. Each production is checked by laboratories to verify product compliance with formulation standards and technicians for the desired performance on hair. Tests on furniture products are supported by specific tables to check semi-finished and finished products, whilst sophisticated instruments oversee checks on electrical and electronic equipment.

An extensive and effective logistic system that guarantees effective and timely shipments. With the support of an efficient fleet of vehicles and in synergy with national and international carriers, we are able to meet multiple needs from our various markets: from professionals to Mass-market Retailers, from individual hair stylists to large international customers. Handling more than 2 million packages gives you an idea of the efficiency and dynamic approach of the logistics sector.

At Müster & Dikson, we always place customers at the centre of what we do, across every stage. We are fast and efficient, because customers are often pressed for time. We are flexible and scrupulous, because every customer is unique and valuable.